Privacy Policy

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Introduction & Data Collection

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dietitian-depok.com (the 'Site'). We are committed to protecting your privacy and ensuring transparency about our data practices.

At Dietitian Depok, we understand the importance of your personal information and are dedicated to handling it responsibly. This policy outlines our approach to data collection, usage, and protection, ensuring you are fully informed about how your data is managed when you interact with our services.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This data helps us understand how our website is used and to improve your browsing experience. We do not link this information to any personally identifiable data.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as 'Device Information'. This helps us analyze trends, administer the site, track user's movement around the site, and gather demographic information.

When you book a consultation or send an inquiry through the Site, we collect certain information from you, including your name, email address, phone number, and details about your nutritional goals/concerns. This 'Order Information' or 'Contact Information' is essential for us to provide you with personalized services and respond effectively to your requests. We ensure that this information is collected with your explicit consent and is used solely for the stated purposes.

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How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any bookings placed through the Site (including processing your payment information, arranging for consultations, and providing you with invoices and/or booking confirmations). This ensures a smooth and efficient service delivery tailored to your needs.

Additionally, we use this Order Information to:

Communicate with you regarding your appointments, service updates, or any queries you might have.
Screen our bookings for potential risk or fraud, safeguarding both our services and your personal data.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services that may be of interest to you. You always have the option to opt-out of marketing communications.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). This data allows us to enhance user experience and tailor our content to better serve our visitors.

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Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. This service provides us with valuable insights into website traffic and user behavior, which we use to continually refine our online presence. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy. Any sharing of your information is done with the explicit purpose of improving our services or fulfilling legal obligations, and never for unauthorized commercial use.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. This includes cooperating with law enforcement and government agencies when necessary to ensure the safety and security of our services and users.

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Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided on our site. We are committed to upholding data privacy rights for all our users.

Furthermore, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information. We retain data only for as long as necessary to provide our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions about new features, complying with our legal obligations, and resolving disputes.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.

Any changes will be posted on this page, and where appropriate, we will notify you by email. Your continued use of the Site after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].

You can also reach us by phone at +62 21 1234567 or visit us at our address: [Your Company Address Here]. We are available to answer your questions during our business hours: [Your Business Hours Here].

We are dedicated to addressing any concerns you may have regarding your privacy and data. Your feedback is important to us as we strive to maintain the highest standards of data protection.